Neusoft after-sales service system
Sold by: 东软集团 Neusoft
Neusoft's after-sales service system mainly provides a professional after-sales service management system for the equipment manufacturing industry, as well as after-sales service and value-added services tailored to enterprises to help enterprises achieve a standardized after-sales support system.
Overview
Neusoft's after-sales service system is roughly divided into three versions to meet the response according to the granularity of customer needs- Standard Edition: Provides enterprises with standardized after-sales service management processes, assists enterprises to complete after-sales service work, and provides functions such as reporting, delivery, service, completion, and evaluation. Professional Edition: For companies with more professional after-sales service requirements, it provides exclusive spare parts, settlement, reporting, service performance and other functions. Extended version: For companies with more professional after-sales service requirements, it provides exclusive spare parts, settlement, reporting, and service performance functions.
Highlights
- Function development customization: According to the actual business needs of customers, customize service processes that meet their own requirements, automatically set form content, and support multi-portal self-service work forms on multiple mobile and computer terminals.
- Real-time service positioning: During the service process, end users can obtain service progress in real time through the mobile terminal; (the mobile terminal and PC side integrate LBS service station positioning to achieve map location management of the service station) spare parts logistics information tracking (when the service station applies for transfer, enterprise managers, maintenance engineers, and end customers can keep track of the delivery progress and track logistics information in the work order through the PC or mobile app).
- Secondary repair warning function (the system automatically prompts maintenance managers to directly check the maintenance history of the device and reduce the number of malicious repairs).
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Win2016Web 2019_01
Pricing
Neusoft after-sales service system
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
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Dimension | Cost/hour |
|---|---|
m5.large Recommended | CN¥4.00 |
m5a.4xlarge | CN¥4.00 |
m5d.2xlarge | CN¥4.00 |
m5a.2xlarge | CN¥4.00 |
m5.metal | CN¥4.00 |
m5a.large | CN¥4.00 |
m5a.8xlarge | CN¥4.00 |
m5d.4xlarge | CN¥4.00 |
m4.xlarge | CN¥4.00 |
m5.12xlarge | CN¥4.00 |
Vendor refund policy
Returns are currently not supported, but can be cancelled at any time; please contact jinjin@neusoft.com caoxd@neusoft.com qix.neu@neusoft.com
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Usage information
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
The standard version of the after-sales service system supports the processing of reports and work orders.
Additional details
Usage instructions
Access the web interface through a browser https://PublicIP:8443/login，默认用户名为admin，默认密码为实例ID，具体使用手册请访问：https://xxxxxx
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