AI Repair Assistant

The AI intelligent maintenance assistant is a multi-language, multi-modal knowledge assistant for engineering equipment maintenance scenarios. It is suitable for overseas equipment leasing, on-site maintenance, and technical support teams. The system is based on enterprise maintenance manuals, technical documents, knowledge base data and historical maintenance cases to provide engineers with fault questioning, maintenance step guidance, fault diagnosis assistance, and knowledge retrieval services. The current MVP version supports Chinese, English, Arabic, Urdu, and Hindi, can be interacted with text and voice, and supports uploading images or videos to help identify faults, retrieve relevant maintenance data, and locate video guidance clips. The system supports multiple rounds of dialogue and context correlation, and can gradually reduce the scope of faults by combining device models, fault codes, fault phenomena, and completed troubleshooting steps. It also supports maintenance feedback, on-site picture or video data collection, and maintenance case settlement to help enterprises continuously improve the maintenance knowledge base. The current pilot scope includes device models such as the Genie Z45, Genie S65/85, and JLG660. The system can provide web access and provide WebView embedding solutions and API interface documents according to the project configuration. AI output is a maintenance aid recommendation and does not replace the enterprise maintenance system, equipment manufacturer technical requirements, or professional maintenance personnel judgment. Operations involving personal safety, equipment safety and critical maintenance findings shall be reviewed by qualified professionals based on confirmed maintenance data.