ConnectNow Customer Service is an omni-channel intelligent customer contact center launched by Goclouds for overseas enterprises. Through access to channels such as email, SMS, and social media, it helps enterprises to uniformly manage customer inquiries scattered across different channels on one page. At the same time, ConnectNow Customer Service's RAG intelligent customer service can help enterprises automatically and accurately respond to customer inquiries around the clock. The CoCo seat assistant function provides the customer service team with assistance such as multi-language online translation and work order content summary.