SUSE Support service subscription

This service targets SUSE Linux Enterprise Server (SLES) and SLES for SAP Applications operating systems running on Amazon Web Services, and provides professional technical support covering the entire life cycle of the system, including operating system installation and deployment, system configuration optimization, patch and version upgrades, problem diagnosis and troubleshooting, etc., to help customers build stable, controllable, and sustainable Linux platforms.

Services are delivered by professional engineers with extensive SUSE and cloud platform experience, and are suitable for SAP, database, middleware, and other business-critical workloads. Through standardized operation and maintenance procedures and best practices, system operation risks are reduced, problem location and recovery efficiency are improved, and business continuity and system reliability are guaranteed.