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Amazon Web Services Marketplace China: Ti-Net Clink - Provide free trial Offer
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    Ti-Net Clink - Provide free trial Offer

     
    Ti-Net's full-cycle intelligent customer contact cloud platform helps customers solve business pain points in marketing services and enterprise internal information management through call centers, online customer service, work order customer service, AI customer service, knowledge base, and large model analysis function sections, and helps customers improve energy efficiency.

    Overview

    1. Connect all customer business units to share communication capabilities, enable products, and connect customers through hotline numbers, websites, apps, applets, Weibo, corporate WeChat, DingTalk, etc.
    2. Connect resources on the one hand to access resources, including fixed network capability management, mobile capability management, number status detection, network acceleration, etc., and manage resources on the other, including resource docking, resource scheduling, high resource availability, security management, risk management, etc.
    3. Connect internal IT capabilities and data sharing, and connect with other platforms or platforms within the enterprise, including: business center, technology center, data center, AI center, etc.
    4. Connect external resources to access and manage third-party capabilities, including AI capabilities, speech synthesis capabilities, etc.
    5. Platform-based capability to output communication capabilities such as call centers, communication connections, privacy numbers, text, and video
    6. End-to-end operation service scenarios for artificial intelligence and data intelligent monitoring and support systems Apply PaaS capabilities
    7. Voice communication capabilities: contact center, communication connection, privacy protection
    8. Text interaction ability: WeChat account, Weibo, WebChat, App SDK
    9. Video communication capability: Achieve end-to-end multi-platform interoperability and provide one-stop video communication solutions AI
    10. Customer service robots hand over repetitive, simple, and procedural tasks to conversation robots to answer. Complex scenarios and high-value questions are answered by manual customer service to improve customer service efficiency.
    11. Intelligent IVR, open the intelligent voice interaction mode, flatten the menu, reduce interaction steps and reduce costs.
    12. Intelligent outbound calling, based on AI technology to achieve powerful functions such as automatic outbound calling, intelligent response, customer rating, call records, and data analysis.
    13. Intelligent assistants can assist customer service to answer questions, provide real-time support according to customer needs, and enable accurate marketing and marketing assistance.
    14. Intelligent knowledge base, intelligent knowledge retrieval, establishment of multi-model knowledge structures, and convenient knowledge management.”

    This product provides a 15-day free trial. Free trial application: 联系xiaoht@ti-net.com.cn . We will provide you with a free trial package through an private offer. The package includes: a 15-day free trial of Ti-Net Clink2 Platform's full-cycle customer contact cloud platform, up to 5 user accounts, including call center, online customer service, and work order system. After the free trial expires, you will automatically be charged according to the quotation below

    Highlights

    • Omni-channel unified docking
    • Customer full-scenario contact management
    • Easy to configure

    Details

    Delivery method

    Pricing

    Ti-Net Clink - Provide free trial Offer

     
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional Amazon Web Services infrastructure costs may apply. Use the Amazon Web Services Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (14)

     
    Dimension
    Description
    Cost/12 months
    Omni-channel seating
    per concurrency per year
    CN¥4,999.00
    call center
    per concurrency per year
    CN¥3,999.00
    Online customer service
    per concurrency per year
    CN¥2,588.00
    Work order seat
    per concurrency per year
    CN¥1,888.00
    CRM Pro
    per set per year
    CN¥30,000.00
    text bot
    per concurrency per year
    CN¥180,000.00
    Voice robot
    per concurrency per year
    CN¥15,000.00
    repository
    per set per year
    CN¥350,000.00
    Intelligent quality inspection
    per set per year
    CN¥150,000.00
    Weiteng's intelligent ability
    per set per year
    CN¥150,000.00

    Vendor refund policy

    Currently, returns are not supported. You can increase or decrease the number of seats, please contact BD;

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. Amazon Web Services Marketplace China does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software products directly to customers over the internet. You can access these products through a subscription model. You will pay recurring monthly usage fees for your subscription.

    Support

    Vendor support

    7x24h pre-sales consultation: 1010-9099

    7x24h After-sales Service: 400-686-9009 7x24h Complaint Hotline: 400-686-9009

    Amazon Web Services infrastructure support

    Amazon Web Services Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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