Badou's enterprise-level intelligent interaction platform establishes a powerful online customer service platform for enterprises and provides comprehensive customer service solutions. The system improves communication efficiency between enterprises and customers and meets the needs of enterprises to provide high-quality and fast customer service.
The system not only provides online text and voice communication functions to instantly receive and respond to customer questions and needs, but also includes customer information management: the system can collect, organize, analyze and manage basic customer information and daily interaction records.
Reporting and analysis: The system can provide detailed data reports, such as customer satisfaction, question categories, etc., to help enterprises adjust and optimize services.
Product features:
Easy to use: user-friendly interface design, simple and clear function modules, quick to use.
Easy to expand: The system supports one-to-one, one-to-many, and even many-to-many customer service models, and can be expanded as the enterprise develops.
Two-way communication: Customer service can actively push information to customers and receive messages and feedback from customers.
Powerful data analysis: Combined with big data and AI technology, valuable business insights can be obtained.