MSP-Managed Cloud Service provided by Light2Cloud

Light2Cloud Managed Cloud Service (Managed Cloud Service) follows next-generation MSP service standards, provides customers with professional technical services related to infrastructure and platform operation and maintenance, and protects customers' cloud business.

Light2Cloud managed operation and maintenance services include billing management, architecture optimization, inspection and maintenance support, etc., combined with Light2Cloud's rich hosting operation and maintenance management experience in the past, to achieve a full range of hosting services with professional DevOps teams, standardized operation and maintenance processes, and mature operation and maintenance systems, providing 7*24 hours of protection for customer IT systems to help customers focus on business development and cultivate business value.

The service includes:

• Cyclic inspection: Conduct comprehensive health checks on cloud resources, architecture, and security configurations on a regular basis, identify potential risks in advance, and output optimization suggestions.
• Root cause troubleshooting: Conduct in-depth location and analysis of system faults and performance abnormalities, and provide fault treatment plans, RCA reports and follow-up preventive measures.
• Billing optimization: Based on the FinOps concept, the cost structure of Amazon Web Services is continuously analyzed to help customers plan cloud expenses reasonably through various dimensions such as resource optimization, idle cleaning, and reserved instances.
• Continuous monitoring: Monitor system operation status, key indicators and alarm events 7 x 24 hours a day to ensure that problems are responded to and dealt with as soon as possible.
• Patch management: Manage security patches and version updates for cloud resources to ensure the safe and stable operation of the system.
• Continuous compliance: Cloud security configurations can be continuously sorted out and strengthened in accordance with waivers and industry regulatory requirements.
• Disaster recovery drills: Disaster recovery and fault drills can be carried out regularly to verify the effectiveness of high-availability solutions and improve business fault self-healing and recovery capabilities.