This service provides end-to-end solution implementation services for enterprise customer service center construction needs. From early business scenario analysis and system requirements research, to system architecture design and functional module planning, to specific deployment implementation, system integration, and data migration, Bricom will provide professional technical support and consulting services.

The service includes but is not limited to: sorting and optimizing customer service work processes, designing multi-channel access solutions, intelligent robot configuration, knowledge base construction, data analysis system construction, etc. Our expert team will tailor solutions that meet the actual needs of the enterprise according to the size of the enterprise and the characteristics of the industry to ensure the smooth launch and stable operation of the system. At the same time, it also provides employee training and operation and maintenance support after implementation to help enterprises quickly grasp how to use the system and improve the work efficiency of the customer service team.